If you cancel the day of your service(s) or do not show for you scheduled service(s) there will be a fee of 25% of your scheduled service(s) or your deposit will be forfeited.
Please confirm your appointment when prompted via text or email by clicking the link you receive 2 days before appointment time. If your appointment has not been confirmed by the morning before your appointment day we will assume you will not be making it and that appointment time may possibly be double-booked/cancelled and charged the 25% cancellation fee. If you do not have access to email or texting please call us at 607-319-4274 to confirm.
We understand that social media messaging is extremely convenient for our clients, however, please understand sometimes we simply can not get to them all in a timely manner. Please email contact@ithacawax.com for the fastest response.
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